[Openroad-users] FW: [Info-ingres] raising a new issue on the web site

[Paul White]

For your info.


-----Original Message-----
From: info-ingres-admin at cariboulake.com
[mailto:info-ingres-admin at cariboulake.com]On Behalf Of John Dennis
Sent: Friday, 24 November 2006 11:53 AM
To: info-ingres at cariboulake.com
Subject: Re: [Info-ingres] raising a new issue on the web site


This is a bug in CA's ServiceDesk product. You need to enter "Ingres"
as a category (or OpenRoad) and then tab out of that field.  It will
then open up the properties fields so you can enter version, component
and patch number.

John Dennis

On Nov 24, 1:46 am, "Kim Ginnerup" <k... at bording.dk> wrote:
> I saw that last week.
> I phoned Ingres to get my issue created.
> I created one a couple a days ago.
> Haven't tried today.
>
> Kim
>
> -----Oprindelig meddelelse-----
> Fra: info-ingres-ad... at cariboulake.com
[mailto:info-ingres-ad... at cariboulake.com] På vegne af
martin.bo... at ctsu.ox.ac.uk
> Sendt: 23. november 2006 14:29
> Til: info-ing... at cariboulake.com
> Emne: [Info-ingres] raising a new issue on the web site
>
> Hi Dudes,
>
> Has anyone managed to raise a new issue on the tech support site
> recently - like today?
>
> I've just tried and I keep getting a 'One of more properties requires a
> value' message. I note that the patch level stuff ahs been removed from
> the window, I'm wondering if the validation has been altered to match.
>
> Martin Bowes

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