[Openroad-users] Error E_DO0073 - Intermediate storage file couldnot be opened.

Wed Aug 29 02:53:35 EST 2007

Brian,

Have you opened an Ingres Service Desk issue?

-Joe

________________________________

From: openroad-users-bounces at peerlessit.com
[mailto:openroad-users-bounces at peerlessit.com] On Behalf Of Brian Risley
Sent: Tuesday, August 28, 2007 4:32 PM
To: Russell Neal
Cc: International OpenROAD Users
Subject: Re: [Openroad-users] Error E_DO0073 - Intermediate storage file
couldnot be opened.

Russell,
Checked ingprenv
II_TEMPORARY is present and the directory can be written to.  (We even
tried the old symbol.tbl file from before the reload as well as the one
created during the reload, no dice.)

We see a file being created by the name management utility in the
directory, so permissions shouldn;t be an issue.
We don't see anything in the errlog.log to indicate there is a problem.

I've been going bald, but this one has definitely accelerated the
process!

Brian

Russell Neal wrote:

Hi Brian,
The Ingres System Administrator's Guide says

"II_TEMPORARY Specifies the directory where temporary files used by the
Ingres/Tools are
created. By default, these files are created in the user's current
directory. "

I'm not sure what that equates to in Windows - perhaps the "start in"
directory in the properties of the Ingres program you are running- e.g.
on my PC the OpenROAD Workbench starts in %II_SYSTEM%\ingres\bin.

And I did not get quite the same results as Graham Jakins, I found that
if ran "ingunset II_TEMPORARY", then Ingres and OpenROAD started fine,
but if I set II_TEMPORARY to an invalid directory, then Ingres started
but OpenROAD gave the E_DO0073 error.

Let me know what you find tomorrow.  I am in Australia, so don't expect
an answer until late in your day.
Cheers
Russell

-----Original Message-----
From: Brian Risley [mailto:brisleyor at embarqmail.com] 
Sent: Tuesday, 28 August 2007 12:46 PM
To: International OpenROAD Users; Russell Neal
Subject: Re: [Openroad-users] Error E_DO0073 - Intermediate storage file
couldnot be opened.

Russell,
I checked, at first it did not have an II_TEMPORARY variable.  It would
not load.
I checked my machine's variables and saw one, so I set one on his and
made sure he had the directory.  Still no luck.
Machine is at the office, so I will have to work more with it in the
morning.
Didn't look at errlog.log, but did check w4gl.log, but it only had what
I saw in the trace window.
If II_temporary is not set, what directory is it using?
I patched up through 11526.
Brian

Russell Neal wrote:

	Hi Brian,
	I had a quick look in our catalogue of old bugs and found the

following:

	Bug 104897
	Get the following error when II_TEMPORARY is set to an invalid
value,
	"E_DO0073 An intermediate storage file could not be opened in
the 
	temporary file area.  Make sure the temporary file area exists,
has 
	room, and is available to  you."
	There are no patches for this bug, but a workaround is listed:
	Set II_TEMPORARY to a valid value or unset II_TEMPORARY
altogether. 

	Let me know if this fixes the problem, and I will put an entry
in the 
	Ingres Service Desk Knowledge Base for it.

	Thanks and regards
	Russell Neal
	Technical Consultant
	Ingres Corporation
	russell.neal at ingres.com
	Phone: +1 (650) 587 5557

	-----Original Message-----
	From: openroad-users-bounces at peerlessit.com
	[mailto:openroad-users-bounces at peerlessit.com] On Behalf Of
Brian 
	Risley
	Sent: Tuesday, 28 August 2007 11:07 AM
	To: openroad-users at peerlessit.com
	Subject: [Openroad-users] Error E_DO0073 - Intermediate storage
file 
	couldnot be opened.

	I have one of our developers suddenly start getting this
message.  He 
	has full permission to his local drive via his domain account.
Drive 
	is not full.
	I have uninstalled and re-installed OR, still no joy.
	Any ideas what directory this is having fits about?
	Be nice if the error message gave the path it had problems with!
	His windows Temp environment variables seem ok.
	He did not have an II_temporary, but I created one to 
	c:\Ingresii\ingres\temp and tried again.  No luck.
	Ingres Net is running fine as far as I can tell, IIGCC/GCN are
up.
	Netutil works fine.  CBF works fine.

	I can write files to C:\  C:|winnt c:\winntsystem32
C:\ingresii\ingres

	and its subdirectories.  It builds the w4gl.log file.
	C: has 236gb free.

	Text of message is:  An intermediate storage file area could not
be 
	opened in the temporary file area.
	Make sure the temporary file area exists, has room, and is
available to

	you.
	Searched for the error message/text on support knowledge base.

	Thanks for any ideas.
	Brian Risley

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